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Delivery Policy
Delivery Policy — NexaumBd.com
Last Updated: June 13, 2026
Thank you for shopping at NexaumBd.com! Since we strictly specialize in premium digital goods—including graphic templates, advanced software solutions, and expert-led digital courses—our shipping and delivery process is 100% digital and instantaneous.
By completing a purchase on our platform, you agree to the following delivery rules and timelines:
1. Instant Digital Delivery
- Immediate Access: Upon a successful payment transaction via our secured gateways (bKash or RupantorPay), your digital assets or course access will be granted instantly.
- Email Confirmation: A transactional email containing your order invoice and direct download links will be sent automatically to the email address you provided during checkout.
2. Pre-Orders and Custom Digital Products
- For any exclusive or pre-ordered digital assets, software, or upcoming course cohorts, the specific delivery timeline will be mentioned clearly on the product description page.
- These custom assets will be credited directly to your account dashboard or sent via email as soon as they go live.
3. Delivery Costs
- Since all items on NexaumBd.com are delivered electronically over the internet, there are Absolutely zero ($0.00 / ৳0) shipping or Delivery charges. You only pay for the cost of the digital product or course subscription itself.
4. Technical Troubles & Failed Delivery
If you do not receive your digital product download links or course access within 10 minutes of a successful payment, it could be due to one of the following reasons:
- Incorrect Email: You may have accidentally entered an incorrect or misspelled email address during checkout.
- Spam/Junk Folder: Sometimes, automatic system emails can be misfiltered by your email provider. Please check your Spam, Junk, or Promotions folders.
- Payment Processing Delay: Occasionally, a brief network delay between the bank and our server can slow down the automation.
If your file is still missing, do not panic. Simply contact our support team with your payment transaction ID, and we will manually verify and deliver your product immediately.
5. Access Limits and Security Rules