Return & Refund Policy — NexaumBd.com

Last Updated: June 13, 2026

Thank you for choosing NexaumBd.com (available at www.nexaumbd.com). We are committed to providing high-quality digital products, including graphic templates, advanced software solutions, and expert-led digital courses.

Because our products are purely Digital Assets that are downloaded or accessed instantly upon purchase, we maintain a strict No-Refund and No-Return Policy. Please review the details of our policy below before making a purchase.

1. No Returns or Exchanges

Unlike physical goods, digital assets cannot be physically returned or exchanged once they are delivered. Therefore:

• All sales, registrations, and course enrollments on NexaumBd.com are final.

• We do not accept return requests, order cancellations, or product exchanges after a successful checkout.

2. Exceptional Circumstances for Refund

We only consider refund or replacement requests under very specific, verifiable circumstances, which include:

• Duplicate Purchases: If you accidentally purchase the exact same digital product or course twice in a single transaction, please contact our support team within 24 hours with your invoice details. Upon verification, we will issue a refund for the duplicate charge.

• Corrupted or Broken Files: If a downloadable template or software file is corrupted or technically broken from our end, and our support team is unable to fix or replace the file within 3 business days, a full refund may be processed.

2. Non-Refundable Situations

We will not honor refund requests based on the following reasons:

• You changed your mind after purchasing or downloading the product.

• You do not have the required software, skills, or system configurations to use our templates or software tools.
• You missed a promotional discount or found a cheaper deal elsewhere later.
• Your account was permanently banned or blocked due to a violation of our Terms & Conditions (e.g., sharing account access or reselling our files).

4. Course Enrollment Policy

Once you enroll in a digital course on NexaumBd.com and access the lessons or video streaming player, you are no longer eligible for a refund. We highly encourage you to check the course curriculum, introduction videos, and requirements carefully before enrolling.

5. Chargebacks and Disputes

By completing your purchase through our secured payment gateways (bKash or RupantorPay), you agree to our Terms & Conditions and this Return Policy. Filing unauthorized chargebacks or payment disputes without contacting our support team first will result in immediate account termination and permanent IP blocking.

📩 Contact Our Support Team

Website: www.nexaumbd.com

Email: support@nexaumbd.com
WhatsApp Support: +8801631711419